Careers

 

EDI/Customer Service Support Associate

The successful candidate will:

  • coordinate EDI testing with new trading partners
  • troubleshoot EDI transaction errors
  • provide EDI support for customers and internal users
  • act as the liaison between trading partners and internal EDI Manager
  • process new EDI, web, and fax orders received from customers (including data entry)
  • monitor orders to make sure shipments are made within shipping window
  • provide customers with order status updates when necessary
  • assist vendor partners with order completion questions when necessary
  • provide prompt resolution to issues from customers

Do you have:

  • an Associate’s degree or 3 years EDI work experience?
  • at least two years’ experience and knowledge of EDI transaction sets 850, 810, 856?
  • 3-5 years’ experience working with large retail customers from a Supply Chain Solution perspective
  • superior communication skills
  • the ability to commit to customer satisfaction
  • excellent organizational skills and the ability to multi-task
  • strong typing skills
  • the ability to meet deadlines in a fast-paced environment
  • experience working with Microsoft Office products and on the Internet
If so and you would like to join a growing company made up of diverse, talented, innovative professionals, please visit our website (www.remingtonind.com) to learn more about our organization.  To apply, please send your cover letter, resume and salary requirements to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

RELOCATION ASSISTANCE NOT AVAILABLE.  NO TRAVEL REQUIRED.

AA/EOE

Updated: January 2011